Terms of service

Last Updated: July 15, 2026

Welcome to Smith Gloves. These Terms of Service govern your use of smithgloves.com and any purchases made through our website. By accessing our website or placing an order with Smith Gloves, you agree to these Terms of Service.

1. General Terms

Smith Gloves provides baseball and softball gloves, mitts, accessories, customization services, and related products through our website.

We reserve the right to update, modify, discontinue, or change any portion of our website, products, pricing, policies, or services at any time.

By using this website, you confirm that you are legally able to enter into a purchase agreement or that you have permission from a parent or legal guardian to do so.

2. Orders

All orders are subject to acceptance and product availability.

Many Smith Gloves products are made to order based on the leather type, size, throwing hand, color, web style, personalization, and other options selected by the customer.

Customers are responsible for reviewing all selections and information before submitting an order, including:

  • Glove size

  • Throwing hand

  • Leather selection

  • Colors

  • Web style

  • Personalization or embroidery

  • Shipping address

  • Contact information

Smith Gloves is not responsible for errors resulting from incorrect information or selections submitted by the customer.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, payment problems, pricing errors, product availability issues, or other circumstances that prevent us from completing an order.

3. Made-to-Order Products

Most Smith Gloves are produced specifically for the customer after an order is placed.

Our typical production and delivery timeframe is approximately 4–6 weeks, although this is an estimate and not a guaranteed delivery date.

Production or shipping delays may occasionally occur due to material availability, manufacturing schedules, customs processing, holidays, transportation delays, weather, or other circumstances outside of our control.

4. Product Appearance

We make every reasonable effort to display product colors, materials, designs, and specifications accurately.

However, colors may appear slightly different depending on the customer's screen, monitor, lighting conditions, leather characteristics, or natural variations in materials.

Because genuine leather is a natural material, variations in grain, texture, markings, shade, and appearance may occur. These natural differences are not necessarily considered defects.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

The price shown at checkout at the time the order is placed will generally be the price charged for that order, unless an obvious pricing or technical error has occurred.

Payment must be successfully completed before production of a made-to-order glove begins.

Smith Gloves reserves the right to correct pricing, product information, or website errors when discovered.

6. Free Shipping

Smith Gloves offers free shipping on all orders worldwide unless otherwise stated at the time of purchase.

Customers are responsible for providing a complete and accurate shipping address.

Smith Gloves is not responsible for delivery delays caused by carriers, customs authorities, incorrect addresses, or circumstances outside our reasonable control.

7. Customs Duties, Taxes and Import Fees

Although Smith Gloves provides free shipping, international shipments may be subject to customs duties, import taxes, VAT, brokerage charges, or other government-imposed fees.

These charges vary by country and are determined by the destination country's customs authorities or local regulations.

Smith Gloves does not control, collect, or determine these charges.

Any customs duties, import taxes, VAT, brokerage fees, or similar charges assessed upon import or delivery are the responsibility of the customer.

Customers are encouraged to contact their local customs authority before ordering if they have questions regarding possible import charges.

8. Returns, Refunds and Order Issues

Returns, refunds, exchanges, cancellations, manufacturing concerns, and other order-related issues are handled according to the Smith Gloves Return & Refund Policy.

Because many of our gloves are made specifically for the customer, certain customized or personalized products may have additional return or cancellation limitations.

Customers should contact Smith Gloves as soon as possible if there is a problem with an order so that we can review the situation and work toward an appropriate resolution.

9. Personalized and Customized Products

Customers are responsible for ensuring that names, numbers, wording, colors, and other personalization information submitted with an order are correct.

Once production has begun, changes to customized orders may not be possible.

Smith Gloves reserves the right to refuse personalization that contains unlawful, abusive, hateful, infringing, or otherwise inappropriate content.

10. Intellectual Property

All content appearing on smithgloves.com, including but not limited to:

  • Smith Gloves logos

  • Product photography

  • Glove designs

  • Graphics

  • Artwork

  • Website designs

  • Product descriptions

  • Written content

  • Advertising materials

  • Branding

is owned by or licensed to Smith Gloves and may not be copied, reproduced, republished, distributed, modified, sold, or used commercially without prior written authorization.

11. Prohibited Use

You may not use our website or services to:

  • Engage in unlawful activity

  • Attempt to interfere with website security

  • Introduce viruses, malware, or harmful software

  • Attempt unauthorized access to our systems

  • Copy or commercially exploit Smith Gloves content without permission

  • Submit false or fraudulent orders

  • Misrepresent your identity or payment information

  • Violate the intellectual property rights of Smith Gloves or another party

12. Website Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, occasional errors may occur involving product descriptions, photographs, pricing, availability, specifications, promotions, or other information.

Smith Gloves reserves the right to correct errors or update information at any time.

13. Third-Party Services

Our website may use or link to third-party services such as payment processors, shipping companies, social media platforms, or other service providers.

Smith Gloves is not responsible for the content, privacy practices, availability, policies, or actions of independent third-party services.

Your use of those services may also be subject to their own terms and policies.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Smith Gloves will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use of our website, products, shipping services, or third-party services.

Nothing in these Terms of Service is intended to limit any consumer rights that cannot legally be excluded under applicable law.

15. Indemnification

To the extent permitted by law, you agree not to hold Smith Gloves responsible for claims, damages, losses, or expenses resulting from your misuse of our website, violation of these Terms of Service, unlawful activity, or infringement of another person's rights.

16. Changes to These Terms

Smith Gloves may update these Terms of Service periodically.

Any updated version will be posted on this page along with the revised "Last Updated" date.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms of Service.

17. Contact Us

If you have questions regarding these Terms of Service, an order, or a Smith Gloves product, please contact us:

Email: smithgloves@mail.com
Instagram: @smithglovesintl
Facebook: @SmithGlovesIntl

Website: smithgloves.com

Thank you for choosing Smith Gloves.